Snow Integration Manager 5
This version of the product is not supported anymore.
Here you can find the release notes for Snow Integration Manager 5. You can find the old release notes on the Flexera Community.
5.56.0 latest
Release date: 2023-11-22
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
Enhancements
Discovery Connectors
Microsoft Azure discovery connector: Filtering powered-off devices
- Added an option that allows users to filter out powered-off devices within the Microsoft Azure environment. (IDEAS-I-2299)
SaaS Connectors
Google Workspace connector: Connector name change
- The Google G Suite connector has been renamed as Google Workspace to align with the updated product name from the vendor.
Corrections
SAM Connectors
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Microsoft Intune connector: The connector now correctly adheres to the specified proxy configuration, addressing the issue where it was previously being ignored. (04729606)
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IBM PowerVM connector: The Hardware Management Console (HMC) server is now identified and reported as a virtual device.
5.55.0
Release date: 2023-10-11
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
Enhancements
Discovery connectors
Microsoft Azure connector: Added retry handling when testing connection before aggregation
- Added retry handling to the connection test that is triggered when aggregating. This is to handle possible slow DNS lookups (04735398).
SaaS Connectors
Google GSuite connector - Reduced user priviliges
- The required oauth-scope for users has been reduced to read-only.
Corrections
ITSM Connectors
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BMC Helix ITSM connector: Revised the retry configuration to enhance support for the recovery process.
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BMC Helix ITSM connector: Improved the duplicate handling mechanism on the BMC Helix Server side, enabling the connector to update the most recent records.
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ServiceNow CMDB connector: Synchronize the statistics of exported data with the overall aggregated count of VMware objects.
SAM Connectors
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VMware Workspace One connector - Fixed issue where Smart groups filtering list could be populated several times if Filter on Smart groups radio button or Refresh button were clicked several times quickly (04732473).
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Microsoft Hyper-V connector - Fixed issue where VMs were still listed in SLM attached to a host after it had been removed from it (04703869)
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VMWare vSphere connector: After a recent refactor of the connector, Scan status report of the hosts has not been working correctly. This issue has now been resolved.
SaaS Connectors
- Google GSuite connector - Added handling of null values in activity data when importing users (04691183).
5.54.2
Release date: 2023-09-19
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
Corrections
SaaS Connectors
- Microsoft 365 connector: Due to a NuGet package upgrade made in the SIM 5.54 version, the connector was unable to fetch the User activity. This functionality has now been restored. (04736087)
5.54.1
Release date: 2023-09-06
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
Enhancements
SaaS connectors
Zoom connector: Implemented OAuth authentication
- Implemented the OAuth authentication for Zoom connectors due to the deprecation of the JWT authentication by Zoom on 08/09/2023.
- To avoid the integration to stop working, all existing users must upgrade to the latest SIM version before the deprecation date.
Existing customers using Zoom
When moving to the new OAuth authentication, it is important that you keep your current Zoom connector instance. Creating a new connector instance can cause data duplication in Snow License Manager. To avoid this, you must reconfigure the existing connector instance.
5.54.0
Release date: 2023-08-30
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
Enhancements
Discovery Connectors
Amazon AWS connector: Improved logging and user experience
- Improvements were made to the logging feature when querying regions. Also added a dry run before querying the region, to catch any potential issues related to access rights. (04702187)
Microsoft Azure connector: China region discovery
- Azure connector support is added for China region discovery. (04679643)
SaaS Connectors
Monday.com connector: Fetching of users last activity data
- The connector is now updated to pull last activity data for users from Monday.com API endpoints. (04616086)
Corrections
ITSM Connectors
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BMC Remedyforce connector: The error message that interrupted the data aggregation process as An item with the same key has already been added has been mitigated (04697293).
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All ITSM connectors: The data aggregation process will now wait for the Data Update Job to finish or for the configured timeout to expire before deciding to continue with the aggregation. (04705796)
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ServiceNow CMDB connector: The connector now manages null objects by logging them and subsequently proceeds with the data aggregation process. (04718559)
SAM Connectors
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VMware Workspace ONE connector: Fixed issue with the test connection and smart group filtering list loading, which caused the “Filter” tab configuration to reset “Smart group filtering” to “All devices”. This could for instance happen when updating Workspace One password in the connector. (04693795)
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VMware vSphere connector: Added filtering for hosts created by plugins such as Mobility Platform, which lacks hostnames and cause aggregation to fail. (04624677)
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BMC Discovery connector: The connector now fetches the data from additional API endpoints to correctly map the VM- host relationships. (04599294)
SaaS Connectors
- SalesForce SalesCloud connector: Added additional functionality for handling null values when aggregating data from SalesForce SalesCloud APIs. (04699729).
5.53.1
Release date: 2023-07-13
Corrections
SaaS Connectors
- Adobe Creative Cloud connector: Improved the fix for an issue that reported the subscription name with the customer-specific subscription id, to also filter out plain text customer names. The issue had led to the missing recognition of the subscription in Snow License Manager. (04697267)
This fix requires Snow License Manager 9.30.0 to be installed to prevent historical Adobe Creative Cloud data loss. Please contact Snow Software support team before proceeding with the installation process of Snow Integration Manager 5.53.1.
5.53.0
Release date: 2023-06-28
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
New
ITSM Connectors
BMC Helix ITSM - Extend the support for proxy configuration in the connector
- The BMC Helix ITSM connector now supports the use of proxy profiles configuration for external API connections.
SAM Connectors
MS Hyper-V connector: User-defined datacenter name functionality
- The connector now has support for user-defined data center names. This setting can be enabled in the connector configuration.
SaaS Connectors
Dropbox connector: Added proxy support
- The connector now supports the use of proxy profiles, configurable from the Proxy Profiles tab in Snow Integration Manager.
Enhancements
ITSM
ITSM Enhancements: Q2 2023
Following enhancements were released as Part of Q2:
- BMC Helix ITSM - Extend the support for proxy configuration in the connector.
- - Introduce an option to upload a full data copy as part of the scheduled integration job
ITSM Connectors
ServiceNow Catalog and CMDB Connectors: Allow the user to ignore the 'Last aggregation date' configuration values
- Introduced the Ignore Last Aggregation checkbox in the ServiceNow connector configurations. The checkbox allows users to collect a full data copy from Snow License Manager with each aggregation run, regardless of the previous date configurations.
SaaS Connectors
Microsoft 365 connector: Exclusion of disabled M365 users
- Added filtering functionality in connector settings for excluding disabled M365 users when aggregating data. (04694679)
Corrections
ITSM
This covers all the maintenance activities for ITSM connectors which includes Documentation, Customer SITs and internal bug fixes.
ITSM Connectors
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ServiceNow CMDB Connector: The data mapping for exported csv Mobile Devices is corrected by swapping the Manufacturer and Model data objects and mapping according to the official documentation. (04696890)
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BMC Helix ITSM Connector: Corrected an issue to reflect the error statistic metrics within the Snow Integration Manager log file as the row data and not as additional column data.
SAM Connectors
- VMWare vSphere connector: Fixed an issue by adding handling steps for empty properties which otherwise could crash the connector data aggregation. (04689506)
SaaS Connectors
- Adobe Creative Cloud connector: Fixed an issue that reported the subscription name with the customer-specific subscription id. The issue had led to the missing recognition of the subscription in Snow License Manager. (04697267)
This fix requires Snow License Manager 9.30.0 to be installed to prevent historical Adobe Creative Cloud data loss. Please contact Snow Software support team before proceeding with the installation process of Snow Integration Manager 5.53.0.
- Dropbox connector: The connector now dynamically retrieves a refresh token avoiding the need for manual editing to fetch a new token (04690506).
5.52.0
Release date: 2023-05-17
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.
New
SaaS Connectors
GitLab Enterprise connector: Added proxy support
- The connector now supports the use of proxy profiles, configurable from the Proxy Profiles tab in Snow Integration Manager.
Enhancements
SAM Connectors
MS Intune connector: Added proxy support
- The connector now supports the use of proxy profiles, configurable from the Proxy Profiles tab in Snow Integration Manager.
SaaS Connectors
GitLab Enterprise connector: Added support for SaaS version of the product
- The connector now supports connections to the SaaS version of GitLab, hosted on the http://gitlab.com address
Corrections
ITSM
This covers all the maintenance activities for ITSM connectors which includes Documentation, Customer SITs and internal bug fixes.
ITSM Connectors
- BMC Helix ITSM connector: The users are not included in the data aggregation if the related user filter checkbox is not enabled.
SaaS Connectors
- Cisco Webex connector: Fixed an issue where the aggregation would fail due to the users having “Partial Site Admin” role. (04617210)
5.51.0
Release date: 2023-04-05
Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.